What is your Cancellation and Refund Policy?

You may cancel your reservation at any time up to and including your scheduled arrival date.

We are unable to accept cancellations after the scheduled arrival time and date.

If reservation is cancelled up to 24 hours before the start of the reservation, your payment will be fully refunded to the credit card you used to book this reservation. Please be sure to cancel up to 24 hours before your scheduled arrival date in order to receive a full refund.

If cancelled later, your payment less one parking day’s rate will be refunded.

If you change dates or times of this reservation, no fee will be charged.

If you need to cancel your reservation, please do not call the parking lot, just log in to your account, click “View/Change/Cancel Reservation”, find your reservation and click Cancel.